WhatBiz
WHATBIZ RESOURCES

Smarter conversations.
Better business.

Actionable WhatsApp automation guides for online stores, COD sellers and service businesses. Clear explanations of the features that actually exist.

WhatsApp automation · 5 min read

How to automate WhatsApp customer enquiries without sounding robotic

A practical guide to building fast, accurate WhatsApp responses from your real product prices, FAQs and business rules.

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Sales operations · 4 min read

A better way to collect COD order enquiries on WhatsApp

Reduce repeated questions while keeping customer confirmation, address details and order history organised.

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AI features · 4 min read

Can an AI assistant understand WhatsApp voice notes?

What voice-note transcription means for customer support—and how text replies differ from voice replies.

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Customer experience · 4 min read

Helping customers in Sinhala, Singlish, English and Tamil

How multilingual customer support benefits from the customer's language and your own business knowledge.

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